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FREQUENTLY ASKED QUESTIONS
Quick answers to common questions
CONTACT US
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SHIPPING & RETURNS
Everything you need to know about delivery and returns
SHIPPING INFO
- Free standard shipping on orders over $65
- Standard shipping: 3–5 business days
- Express shipping: 1–2 business days
- International shipping available to 100+ countries
- All orders processed within 24–48 hours
- Tracking provided for all shipments
RETURNS
- As our products are made to order, we do not accept returns or exchanges unless the item received is defective or does not correspond to the order placed (e.g., wrong size, design, or garment type).
- If you believe your item is defective or of poor quality, you must send clear photographic evidence of the issue within 7 days of receiving the product.We do not require you to physically return the item.
- To start a refund request, please send us:Your order numberOne or more photos clearly showing the defect or quality issueOnce received and validated, we will issue a refund to your original payment method within 5–10 business days.
- We do not issue refunds for:Personal taste or expectations regarding the print quality when the product corresponds to the on-demand specificationsMinor variations in colour or placement of the designIncorrect sizing selected by the customer
INTERNATIONAL
- Duties and taxes calculated at checkout
- All prices shown in USD
- International returns subject to shipping fees
- Delivery times vary by location
- Contact support for country-specific info
PAYMENT
- Visa, Mastercard, Amex accepted
- PayPal and Apple Pay available
- Secure checkout encryption
- Payment processed at time of order
- Orders ship only to billing address unless verified